Knowledge
OPS-002elevated
Change of Investor Details
Non-financial standing-data changes: registered address, contact details, correspondence preferences.
Version 4
Owner · Tom Reyes
Updated 01 Jul 2026
1. Identify the investor and the specific standing-data field(s) to change.
2. Confirm the instruction originates from an authorised contact.
3. For an address change, verify against existing correspondence records.
4. This procedure covers NON-financial data only. Any bank/payment change → PAY-001.
5. Apply the change and record it. Reviewer approval required.