Audit Trail
Every automated and human action, in order. Append-only — entries cannot be edited or deleted.
| Timestamp | Actor | Action | Request | Details |
|---|---|---|---|---|
| 01 Jul 2026, 08:56 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | New beneficiary for NOD proceeds | intent: payment_instruction_change · ai_risk_level: high · confidence: 0.733 |
| 01 Jul 2026, 08:56 | risk-policy | AI_RISK_OVERRIDDEN_BY_POLICY | New beneficiary for NOD proceeds | previous_risk_level: high · final_risk_level: critical · policy_trigger: beneficiary_change · policy_reason: Beneficiary change detected |
| 01 Jul 2026, 08:56 | procedure-matcher | PROCEDURE_MATCHED | New beneficiary for NOD proceeds | code: PAY-001 · confidence: 0.97 |
| 01 Jul 2026, 08:56 | checklist-builder | CHECKLIST_GENERATED | New beneficiary for NOD proceeds | count: 6 |
| 01 Jul 2026, 08:56 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | New beneficiary for NOD proceeds | critical: true |
| 01 Jul 2026, 08:53 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | H1 2026 capital account statement — INV-0042 | intent: nav_reporting_request · ai_risk_level: low · confidence: 0.834 |
| 01 Jul 2026, 08:53 | procedure-matcher | PROCEDURE_MATCHED | H1 2026 capital account statement — INV-0042 | code: REP-006 · confidence: 0.95 |
| 01 Jul 2026, 08:53 | checklist-builder | CHECKLIST_GENERATED | H1 2026 capital account statement — INV-0042 | count: 5 |
| 01 Jul 2026, 08:53 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | H1 2026 capital account statement — INV-0042 | critical: false |
| 01 Jul 2026, 08:46 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Please update our contact details | intent: change_of_investor_details · ai_risk_level: low · confidence: 0.881 |
| 01 Jul 2026, 08:46 | procedure-matcher | PROCEDURE_MATCHED | Please update our contact details | code: OPS-002 · confidence: 0.9 |
| 01 Jul 2026, 08:46 | checklist-builder | CHECKLIST_GENERATED | Please update our contact details | count: 5 |
| 01 Jul 2026, 08:46 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Please update our contact details | critical: false |
| 01 Jul 2026, 08:38 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | KYC documents attached — INV-0002 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.786 |
| 01 Jul 2026, 08:38 | procedure-matcher | PROCEDURE_MATCHED | KYC documents attached — INV-0002 | code: KYC-004 · confidence: 0.93 |
| 01 Jul 2026, 08:38 | checklist-builder | CHECKLIST_GENERATED | KYC documents attached — INV-0002 | count: 5 |
| 01 Jul 2026, 08:38 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | KYC documents attached — INV-0002 | critical: false |
| 01 Jul 2026, 08:27 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Latest NAV? | intent: nav_reporting_request · ai_risk_level: low · confidence: 0.817 |
| 01 Jul 2026, 08:27 | procedure-matcher | PROCEDURE_MATCHED | Latest NAV? | code: REP-006 · confidence: 0.95 |
| 01 Jul 2026, 08:27 | checklist-builder | CHECKLIST_GENERATED | Latest NAV? | count: 5 |
| 01 Jul 2026, 08:27 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Latest NAV? | critical: false |
| 01 Jul 2026, 08:11 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | URGENT need to get money out asap | intent: redemption_request · ai_risk_level: medium · confidence: 0.769 |
| 01 Jul 2026, 08:11 | checklist-builder | CHECKLIST_GENERATED | URGENT need to get money out asap | count: 3 |
| 01 Jul 2026, 08:11 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | URGENT need to get money out asap | critical: false |
| 01 Jul 2026, 07:42 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | RE: our previous email (NS-90467) | intent: unclear · ai_risk_level: low · confidence: 0.338 |
| 01 Jul 2026, 07:42 | checklist-builder | CHECKLIST_GENERATED | RE: our previous email (NS-90467) | count: 3 |
| 01 Jul 2026, 07:42 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | RE: our previous email (NS-90467) | critical: false |
| 01 Jul 2026, 06:48 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Can't log into the investor portal | intent: misrouted · ai_risk_level: low · confidence: 0.579 |
| 01 Jul 2026, 06:48 | checklist-builder | CHECKLIST_GENERATED | Can't log into the investor portal | count: 3 |
| 01 Jul 2026, 06:48 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Can't log into the investor portal | critical: false |
| 01 Jul 2026, 05:35 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | question | intent: unclear · ai_risk_level: low · confidence: 0.382 |
| 01 Jul 2026, 05:35 | checklist-builder | CHECKLIST_GENERATED | question | count: 3 |
| 01 Jul 2026, 05:35 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | question | critical: false |
| 01 Jul 2026, 03:40 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Several items — Samuel Petrova (INV-0017) | intent: kyc_information_request · ai_risk_level: low · confidence: 0.724 |
| 01 Jul 2026, 03:40 | procedure-matcher | PROCEDURE_MATCHED | Several items — Samuel Petrova (INV-0017) | code: KYC-001 · confidence: 0.95 |
| 01 Jul 2026, 03:40 | checklist-builder | CHECKLIST_GENERATED | Several items — Samuel Petrova (INV-0017) | count: 5 |
| 01 Jul 2026, 03:40 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Several items — Samuel Petrova (INV-0017) | critical: false |
| 01 Jul 2026, 03:00 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Update bank account for redemptions — INV-0075 | intent: payment_instruction_change · ai_risk_level: high · confidence: 0.86 |
| 01 Jul 2026, 03:00 | risk-policy | AI_RISK_OVERRIDDEN_BY_POLICY | Update bank account for redemptions — INV-0075 | previous_risk_level: high · final_risk_level: critical · policy_trigger: bank_detail_change · policy_reason: Bank details change detected |
| 01 Jul 2026, 03:00 | procedure-matcher | PROCEDURE_MATCHED | Update bank account for redemptions — INV-0075 | code: PAY-001 · confidence: 0.97 |
| 01 Jul 2026, 03:00 | checklist-builder | CHECKLIST_GENERATED | Update bank account for redemptions — INV-0075 | count: 6 |
| 01 Jul 2026, 03:00 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Update bank account for redemptions — INV-0075 | critical: true |
| 01 Jul 2026, 03:00 | Eleanor Voss | REQUEST_ESCALATED | Update bank account for redemptions — INV-0075 | seeded: true |
| 01 Jul 2026, 01:10 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | question | intent: unclear · ai_risk_level: low · confidence: 0.481 |
| 01 Jul 2026, 01:10 | checklist-builder | CHECKLIST_GENERATED | question | count: 3 |
| 01 Jul 2026, 01:10 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | question | critical: false |
| 30 Jun 2026, 23:46 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Latest NAV? | intent: nav_reporting_request · ai_risk_level: low · confidence: 0.872 |
| 30 Jun 2026, 23:46 | procedure-matcher | PROCEDURE_MATCHED | Latest NAV? | code: REP-006 · confidence: 0.95 |
| 30 Jun 2026, 23:46 | checklist-builder | CHECKLIST_GENERATED | Latest NAV? | count: 5 |
| 30 Jun 2026, 23:46 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Latest NAV? | critical: false |
| 30 Jun 2026, 23:46 | Eleanor Voss | REQUEST_APPROVED | Latest NAV? | seeded: true |
| 30 Jun 2026, 22:20 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | URGENT need to get money out asap | intent: redemption_request · ai_risk_level: medium · confidence: 0.679 |
| 30 Jun 2026, 22:20 | checklist-builder | CHECKLIST_GENERATED | URGENT need to get money out asap | count: 3 |
| 30 Jun 2026, 22:20 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | URGENT need to get money out asap | critical: false |
| 30 Jun 2026, 20:32 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | May 2026 capital account statement — INV-0058 | intent: nav_reporting_request · ai_risk_level: low · confidence: 0.928 |
| 30 Jun 2026, 20:32 | procedure-matcher | PROCEDURE_MATCHED | May 2026 capital account statement — INV-0058 | code: REP-006 · confidence: 0.95 |
| 30 Jun 2026, 20:32 | checklist-builder | CHECKLIST_GENERATED | May 2026 capital account statement — INV-0058 | count: 5 |
| 30 Jun 2026, 20:32 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | May 2026 capital account statement — INV-0058 | critical: false |
| 30 Jun 2026, 20:32 | Eleanor Voss | REQUEST_APPROVED | May 2026 capital account statement — INV-0058 | seeded: true |
| 30 Jun 2026, 17:19 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Updated KYC documents — INV-0031 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.908 |
| 30 Jun 2026, 17:19 | procedure-matcher | PROCEDURE_MATCHED | Updated KYC documents — INV-0031 | code: KYC-004 · confidence: 0.93 |
| 30 Jun 2026, 17:19 | checklist-builder | CHECKLIST_GENERATED | Updated KYC documents — INV-0031 | count: 5 |
| 30 Jun 2026, 17:19 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Updated KYC documents — INV-0031 | critical: false |
| 30 Jun 2026, 17:19 | Eleanor Voss | REQUEST_APPROVED | Updated KYC documents — INV-0031 | seeded: true |
| 30 Jun 2026, 14:05 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Please update our contact details | intent: change_of_investor_details · ai_risk_level: low · confidence: 0.794 |
| 30 Jun 2026, 14:05 | procedure-matcher | PROCEDURE_MATCHED | Please update our contact details | code: OPS-002 · confidence: 0.9 |
| 30 Jun 2026, 14:05 | checklist-builder | CHECKLIST_GENERATED | Please update our contact details | count: 5 |
| 30 Jun 2026, 14:05 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Please update our contact details | critical: false |
| 30 Jun 2026, 14:05 | Eleanor Voss | REQUEST_APPROVED | Please update our contact details | seeded: true |
| 30 Jun 2026, 10:51 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Please update our contact details | intent: change_of_investor_details · ai_risk_level: low · confidence: 0.857 |
| 30 Jun 2026, 10:51 | procedure-matcher | PROCEDURE_MATCHED | Please update our contact details | code: OPS-002 · confidence: 0.9 |
| 30 Jun 2026, 10:51 | checklist-builder | CHECKLIST_GENERATED | Please update our contact details | count: 5 |
| 30 Jun 2026, 10:51 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Please update our contact details | critical: false |
| 30 Jun 2026, 10:51 | Eleanor Voss | REQUEST_APPROVED | Please update our contact details | seeded: true |
| 30 Jun 2026, 09:00 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | URGENT need to get money out asap | intent: redemption_request · ai_risk_level: medium · confidence: 0.633 |
| 30 Jun 2026, 09:00 | checklist-builder | CHECKLIST_GENERATED | URGENT need to get money out asap | count: 3 |
| 30 Jun 2026, 09:00 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | URGENT need to get money out asap | critical: false |
| 30 Jun 2026, 07:37 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Change of registered address — INV-0003 | intent: change_of_investor_details · ai_risk_level: low · confidence: 0.722 |
| 30 Jun 2026, 07:37 | procedure-matcher | PROCEDURE_MATCHED | Change of registered address — INV-0003 | code: OPS-002 · confidence: 0.9 |
| 30 Jun 2026, 07:37 | checklist-builder | CHECKLIST_GENERATED | Change of registered address — INV-0003 | count: 5 |
| 30 Jun 2026, 07:37 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Change of registered address — INV-0003 | critical: false |
| 30 Jun 2026, 07:37 | Eleanor Voss | REQUEST_APPROVED | Change of registered address — INV-0003 | seeded: true |
| 30 Jun 2026, 04:24 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Query on capital call — NGE-III | intent: capital_call_query · ai_risk_level: low · confidence: 0.884 |
| 30 Jun 2026, 04:24 | procedure-matcher | PROCEDURE_MATCHED | Query on capital call — NGE-III | code: FND-003 · confidence: 0.92 |
| 30 Jun 2026, 04:24 | checklist-builder | CHECKLIST_GENERATED | Query on capital call — NGE-III | count: 5 |
| 30 Jun 2026, 04:24 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Query on capital call — NGE-III | critical: false |
| 30 Jun 2026, 04:24 | Eleanor Voss | REQUEST_APPROVED | Query on capital call — NGE-III | seeded: true |
| 30 Jun 2026, 01:10 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | URGENT need to get money out asap | intent: redemption_request · ai_risk_level: medium · confidence: 0.691 |
| 30 Jun 2026, 01:10 | checklist-builder | CHECKLIST_GENERATED | URGENT need to get money out asap | count: 3 |
| 30 Jun 2026, 01:10 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | URGENT need to get money out asap | critical: false |
| 30 Jun 2026, 01:10 | Eleanor Voss | REQUEST_APPROVED | URGENT need to get money out asap | seeded: true |
| 29 Jun 2026, 21:56 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | KYC documents attached — INV-0057 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.789 |
| 29 Jun 2026, 21:56 | procedure-matcher | PROCEDURE_MATCHED | KYC documents attached — INV-0057 | code: KYC-004 · confidence: 0.93 |
| 29 Jun 2026, 21:56 | checklist-builder | CHECKLIST_GENERATED | KYC documents attached — INV-0057 | count: 5 |
| 29 Jun 2026, 21:56 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | KYC documents attached — INV-0057 | critical: false |
| 29 Jun 2026, 21:56 | Eleanor Voss | REQUEST_APPROVED | KYC documents attached — INV-0057 | seeded: true |
| 29 Jun 2026, 21:00 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Updated KYC documents — INV-0069 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.77 |
| 29 Jun 2026, 21:00 | procedure-matcher | PROCEDURE_MATCHED | Updated KYC documents — INV-0069 | code: KYC-004 · confidence: 0.93 |
| 29 Jun 2026, 21:00 | checklist-builder | CHECKLIST_GENERATED | Updated KYC documents — INV-0069 | count: 5 |
| 29 Jun 2026, 21:00 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Updated KYC documents — INV-0069 | critical: false |
| 29 Jun 2026, 18:42 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Several items — Wei Hassan (INV-0023) | intent: kyc_information_request · ai_risk_level: low · confidence: 0.852 |
| 29 Jun 2026, 18:42 | procedure-matcher | PROCEDURE_MATCHED | Several items — Wei Hassan (INV-0023) | code: KYC-001 · confidence: 0.95 |
| 29 Jun 2026, 18:42 | checklist-builder | CHECKLIST_GENERATED | Several items — Wei Hassan (INV-0023) | count: 5 |
| 29 Jun 2026, 18:42 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Several items — Wei Hassan (INV-0023) | critical: false |
| 29 Jun 2026, 18:42 | Eleanor Voss | REQUEST_APPROVED | Several items — Wei Hassan (INV-0023) | seeded: true |
| 29 Jun 2026, 15:28 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | URGENT: change payment instructions before Q2 2026 distribution | intent: payment_instruction_change · ai_risk_level: high · confidence: 0.786 |
| 29 Jun 2026, 15:28 | risk-policy | AI_RISK_OVERRIDDEN_BY_POLICY | URGENT: change payment instructions before Q2 2026 distribution | previous_risk_level: high · final_risk_level: critical · policy_trigger: beneficiary_change · policy_reason: Beneficiary change detected |
| 29 Jun 2026, 15:28 | procedure-matcher | PROCEDURE_MATCHED | URGENT: change payment instructions before Q2 2026 distribution | code: PAY-001 · confidence: 0.97 |
| 29 Jun 2026, 15:28 | checklist-builder | CHECKLIST_GENERATED | URGENT: change payment instructions before Q2 2026 distribution | count: 6 |
| 29 Jun 2026, 15:28 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | URGENT: change payment instructions before Q2 2026 distribution | critical: true |
| 29 Jun 2026, 15:28 | Eleanor Voss | REQUEST_ESCALATED | URGENT: change payment instructions before Q2 2026 distribution | seeded: true |
| 29 Jun 2026, 12:15 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Updated KYC documents — INV-0027 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.769 |
| 29 Jun 2026, 12:15 | procedure-matcher | PROCEDURE_MATCHED | Updated KYC documents — INV-0027 | code: KYC-004 · confidence: 0.93 |
| 29 Jun 2026, 12:15 | checklist-builder | CHECKLIST_GENERATED | Updated KYC documents — INV-0027 | count: 5 |
| 29 Jun 2026, 12:15 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Updated KYC documents — INV-0027 | critical: false |
| 29 Jun 2026, 12:15 | Eleanor Voss | REQUEST_APPROVED | Updated KYC documents — INV-0027 | seeded: true |
| 29 Jun 2026, 09:01 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | URGENT: change payment instructions before June 2026 distribution | intent: payment_instruction_change · ai_risk_level: high · confidence: 0.813 |
| 29 Jun 2026, 09:01 | risk-policy | AI_RISK_OVERRIDDEN_BY_POLICY | URGENT: change payment instructions before June 2026 distribution | previous_risk_level: high · final_risk_level: critical · policy_trigger: beneficiary_change · policy_reason: Beneficiary change detected |
| 29 Jun 2026, 09:01 | procedure-matcher | PROCEDURE_MATCHED | URGENT: change payment instructions before June 2026 distribution | code: PAY-001 · confidence: 0.97 |
| 29 Jun 2026, 09:01 | checklist-builder | CHECKLIST_GENERATED | URGENT: change payment instructions before June 2026 distribution | count: 6 |
| 29 Jun 2026, 09:01 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | URGENT: change payment instructions before June 2026 distribution | critical: true |
| 29 Jun 2026, 09:01 | Eleanor Voss | REQUEST_ESCALATED | URGENT: change payment instructions before June 2026 distribution | seeded: true |
| 29 Jun 2026, 09:00 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | KYC documents attached — INV-0055 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.808 |
| 29 Jun 2026, 09:00 | procedure-matcher | PROCEDURE_MATCHED | KYC documents attached — INV-0055 | code: KYC-004 · confidence: 0.93 |
| 29 Jun 2026, 09:00 | checklist-builder | CHECKLIST_GENERATED | KYC documents attached — INV-0055 | count: 5 |
| 29 Jun 2026, 09:00 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | KYC documents attached — INV-0055 | critical: false |
| 29 Jun 2026, 05:47 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Several items — Henrik Tanaka (INV-0045) | intent: kyc_information_request · ai_risk_level: low · confidence: 0.759 |
| 29 Jun 2026, 05:47 | procedure-matcher | PROCEDURE_MATCHED | Several items — Henrik Tanaka (INV-0045) | code: KYC-001 · confidence: 0.95 |
| 29 Jun 2026, 05:47 | checklist-builder | CHECKLIST_GENERATED | Several items — Henrik Tanaka (INV-0045) | count: 5 |
| 29 Jun 2026, 05:47 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Several items — Henrik Tanaka (INV-0045) | critical: false |
| 29 Jun 2026, 05:47 | Eleanor Voss | REQUEST_APPROVED | Several items — Henrik Tanaka (INV-0045) | seeded: true |
| 29 Jun 2026, 02:33 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Query on capital call — NGO-I | intent: capital_call_query · ai_risk_level: low · confidence: 0.827 |
| 29 Jun 2026, 02:33 | procedure-matcher | PROCEDURE_MATCHED | Query on capital call — NGO-I | code: FND-003 · confidence: 0.92 |
| 29 Jun 2026, 02:33 | checklist-builder | CHECKLIST_GENERATED | Query on capital call — NGO-I | count: 5 |
| 29 Jun 2026, 02:33 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Query on capital call — NGO-I | critical: false |
| 29 Jun 2026, 02:33 | Eleanor Voss | REQUEST_APPROVED | Query on capital call — NGO-I | seeded: true |
| 28 Jun 2026, 23:20 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | RE: our previous email (NS-77078) | intent: unclear · ai_risk_level: low · confidence: 0.476 |
| 28 Jun 2026, 23:20 | checklist-builder | CHECKLIST_GENERATED | RE: our previous email (NS-77078) | count: 3 |
| 28 Jun 2026, 23:20 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | RE: our previous email (NS-77078) | critical: false |
| 28 Jun 2026, 23:20 | Eleanor Voss | REQUEST_APPROVED | RE: our previous email (NS-77078) | seeded: true |
| 28 Jun 2026, 20:06 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Updated KYC documents — INV-0007 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.792 |
| 28 Jun 2026, 20:06 | procedure-matcher | PROCEDURE_MATCHED | Updated KYC documents — INV-0007 | code: KYC-004 · confidence: 0.93 |
| 28 Jun 2026, 20:06 | checklist-builder | CHECKLIST_GENERATED | Updated KYC documents — INV-0007 | count: 5 |
| 28 Jun 2026, 20:06 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Updated KYC documents — INV-0007 | critical: false |
| 28 Jun 2026, 20:06 | Eleanor Voss | REQUEST_APPROVED | Updated KYC documents — INV-0007 | seeded: true |
| 28 Jun 2026, 16:52 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Query on capital call — NGO-I | intent: capital_call_query · ai_risk_level: low · confidence: 0.912 |
| 28 Jun 2026, 16:52 | procedure-matcher | PROCEDURE_MATCHED | Query on capital call — NGO-I | code: FND-003 · confidence: 0.92 |
| 28 Jun 2026, 16:52 | checklist-builder | CHECKLIST_GENERATED | Query on capital call — NGO-I | count: 5 |
| 28 Jun 2026, 16:52 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Query on capital call — NGO-I | critical: false |
| 28 Jun 2026, 16:52 | Eleanor Voss | REQUEST_APPROVED | Query on capital call — NGO-I | seeded: true |
| 28 Jun 2026, 13:38 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Latest NAV? | intent: nav_reporting_request · ai_risk_level: low · confidence: 0.865 |
| 28 Jun 2026, 13:38 | procedure-matcher | PROCEDURE_MATCHED | Latest NAV? | code: REP-006 · confidence: 0.95 |
| 28 Jun 2026, 13:38 | checklist-builder | CHECKLIST_GENERATED | Latest NAV? | count: 5 |
| 28 Jun 2026, 13:38 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Latest NAV? | critical: false |
| 28 Jun 2026, 13:38 | Eleanor Voss | REQUEST_APPROVED | Latest NAV? | seeded: true |
| 28 Jun 2026, 10:24 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Updated KYC documents — INV-0015 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.914 |
| 28 Jun 2026, 10:24 | procedure-matcher | PROCEDURE_MATCHED | Updated KYC documents — INV-0015 | code: KYC-004 · confidence: 0.93 |
| 28 Jun 2026, 10:24 | checklist-builder | CHECKLIST_GENERATED | Updated KYC documents — INV-0015 | count: 5 |
| 28 Jun 2026, 10:24 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Updated KYC documents — INV-0015 | critical: false |
| 28 Jun 2026, 10:24 | Eleanor Voss | REQUEST_APPROVED | Updated KYC documents — INV-0015 | seeded: true |
| 28 Jun 2026, 07:11 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Query on capital call — MCS-4 | intent: capital_call_query · ai_risk_level: low · confidence: 0.746 |
| 28 Jun 2026, 07:11 | procedure-matcher | PROCEDURE_MATCHED | Query on capital call — MCS-4 | code: FND-003 · confidence: 0.92 |
| 28 Jun 2026, 07:11 | checklist-builder | CHECKLIST_GENERATED | Query on capital call — MCS-4 | count: 5 |
| 28 Jun 2026, 07:11 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Query on capital call — MCS-4 | critical: false |
| 28 Jun 2026, 07:11 | Eleanor Voss | REQUEST_APPROVED | Query on capital call — MCS-4 | seeded: true |
| 28 Jun 2026, 03:57 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Several items — Elena Fairweather (INV-0076) | intent: kyc_information_request · ai_risk_level: low · confidence: 0.789 |
| 28 Jun 2026, 03:57 | procedure-matcher | PROCEDURE_MATCHED | Several items — Elena Fairweather (INV-0076) | code: KYC-001 · confidence: 0.95 |
| 28 Jun 2026, 03:57 | checklist-builder | CHECKLIST_GENERATED | Several items — Elena Fairweather (INV-0076) | count: 5 |
| 28 Jun 2026, 03:57 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Several items — Elena Fairweather (INV-0076) | critical: false |
| 28 Jun 2026, 03:57 | Eleanor Voss | REQUEST_APPROVED | Several items — Elena Fairweather (INV-0076) | seeded: true |
| 28 Jun 2026, 00:43 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | URGENT need to get money out asap | intent: redemption_request · ai_risk_level: medium · confidence: 0.715 |
| 28 Jun 2026, 00:43 | checklist-builder | CHECKLIST_GENERATED | URGENT need to get money out asap | count: 3 |
| 28 Jun 2026, 00:43 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | URGENT need to get money out asap | critical: false |
| 28 Jun 2026, 00:43 | Eleanor Voss | REQUEST_APPROVED | URGENT need to get money out asap | seeded: true |
| 27 Jun 2026, 21:29 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | URGENT need to get money out asap | intent: redemption_request · ai_risk_level: medium · confidence: 0.65 |
| 27 Jun 2026, 21:29 | checklist-builder | CHECKLIST_GENERATED | URGENT need to get money out asap | count: 3 |
| 27 Jun 2026, 21:29 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | URGENT need to get money out asap | critical: false |
| 27 Jun 2026, 21:29 | Eleanor Voss | REQUEST_APPROVED | URGENT need to get money out asap | seeded: true |
| 27 Jun 2026, 18:16 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | URGENT: change payment instructions before H1 2026 distribution | intent: payment_instruction_change · ai_risk_level: high · confidence: 0.703 |
| 27 Jun 2026, 18:16 | risk-policy | AI_RISK_OVERRIDDEN_BY_POLICY | URGENT: change payment instructions before H1 2026 distribution | previous_risk_level: high · final_risk_level: critical · policy_trigger: beneficiary_change · policy_reason: Beneficiary change detected |
| 27 Jun 2026, 18:16 | procedure-matcher | PROCEDURE_MATCHED | URGENT: change payment instructions before H1 2026 distribution | code: PAY-001 · confidence: 0.97 |
| 27 Jun 2026, 18:16 | checklist-builder | CHECKLIST_GENERATED | URGENT: change payment instructions before H1 2026 distribution | count: 6 |
| 27 Jun 2026, 18:16 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | URGENT: change payment instructions before H1 2026 distribution | critical: true |
| 27 Jun 2026, 18:16 | Eleanor Voss | REQUEST_ESCALATED | URGENT: change payment instructions before H1 2026 distribution | seeded: true |
| 27 Jun 2026, 15:02 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Updated KYC documents — INV-0079 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.914 |
| 27 Jun 2026, 15:02 | procedure-matcher | PROCEDURE_MATCHED | Updated KYC documents — INV-0079 | code: KYC-004 · confidence: 0.93 |
| 27 Jun 2026, 15:02 | checklist-builder | CHECKLIST_GENERATED | Updated KYC documents — INV-0079 | count: 5 |
| 27 Jun 2026, 15:02 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Updated KYC documents — INV-0079 | critical: false |
| 27 Jun 2026, 15:02 | Eleanor Voss | REQUEST_APPROVED | Updated KYC documents — INV-0079 | seeded: true |
| 27 Jun 2026, 11:48 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Several items — Yuki Whitmore (INV-0012) | intent: kyc_information_request · ai_risk_level: low · confidence: 0.835 |
| 27 Jun 2026, 11:48 | procedure-matcher | PROCEDURE_MATCHED | Several items — Yuki Whitmore (INV-0012) | code: KYC-001 · confidence: 0.95 |
| 27 Jun 2026, 11:48 | checklist-builder | CHECKLIST_GENERATED | Several items — Yuki Whitmore (INV-0012) | count: 5 |
| 27 Jun 2026, 11:48 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Several items — Yuki Whitmore (INV-0012) | critical: false |
| 27 Jun 2026, 11:48 | Eleanor Voss | REQUEST_APPROVED | Several items — Yuki Whitmore (INV-0012) | seeded: true |
| 27 Jun 2026, 08:34 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | H1 2026 capital account statement — INV-0037 | intent: nav_reporting_request · ai_risk_level: low · confidence: 0.805 |
| 27 Jun 2026, 08:34 | procedure-matcher | PROCEDURE_MATCHED | H1 2026 capital account statement — INV-0037 | code: REP-006 · confidence: 0.95 |
| 27 Jun 2026, 08:34 | checklist-builder | CHECKLIST_GENERATED | H1 2026 capital account statement — INV-0037 | count: 5 |
| 27 Jun 2026, 08:34 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | H1 2026 capital account statement — INV-0037 | critical: false |
| 27 Jun 2026, 08:34 | Eleanor Voss | REQUEST_APPROVED | H1 2026 capital account statement — INV-0037 | seeded: true |
| 27 Jun 2026, 05:20 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | New beneficiary for NPC proceeds | intent: payment_instruction_change · ai_risk_level: high · confidence: 0.862 |
| 27 Jun 2026, 05:20 | risk-policy | AI_RISK_OVERRIDDEN_BY_POLICY | New beneficiary for NPC proceeds | previous_risk_level: high · final_risk_level: critical · policy_trigger: beneficiary_change · policy_reason: Beneficiary change detected |
| 27 Jun 2026, 05:20 | procedure-matcher | PROCEDURE_MATCHED | New beneficiary for NPC proceeds | code: PAY-001 · confidence: 0.97 |
| 27 Jun 2026, 05:20 | checklist-builder | CHECKLIST_GENERATED | New beneficiary for NPC proceeds | count: 6 |
| 27 Jun 2026, 05:20 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | New beneficiary for NPC proceeds | critical: true |
| 27 Jun 2026, 05:20 | Eleanor Voss | REQUEST_ESCALATED | New beneficiary for NPC proceeds | seeded: true |
| 27 Jun 2026, 02:07 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | RE: our previous email (NS-60192) | intent: unclear · ai_risk_level: low · confidence: 0.507 |
| 27 Jun 2026, 02:07 | checklist-builder | CHECKLIST_GENERATED | RE: our previous email (NS-60192) | count: 3 |
| 27 Jun 2026, 02:07 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | RE: our previous email (NS-60192) | critical: false |
| 27 Jun 2026, 02:07 | Eleanor Voss | REQUEST_APPROVED | RE: our previous email (NS-60192) | seeded: true |
| 26 Jun 2026, 22:53 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Update bank account for redemptions — INV-0034 | intent: payment_instruction_change · ai_risk_level: high · confidence: 0.726 |
| 26 Jun 2026, 22:53 | risk-policy | AI_RISK_OVERRIDDEN_BY_POLICY | Update bank account for redemptions — INV-0034 | previous_risk_level: high · final_risk_level: critical · policy_trigger: bank_detail_change · policy_reason: Bank details change detected |
| 26 Jun 2026, 22:53 | procedure-matcher | PROCEDURE_MATCHED | Update bank account for redemptions — INV-0034 | code: PAY-001 · confidence: 0.97 |
| 26 Jun 2026, 22:53 | checklist-builder | CHECKLIST_GENERATED | Update bank account for redemptions — INV-0034 | count: 6 |
| 26 Jun 2026, 22:53 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Update bank account for redemptions — INV-0034 | critical: true |
| 26 Jun 2026, 22:53 | Eleanor Voss | REQUEST_ESCALATED | Update bank account for redemptions — INV-0034 | seeded: true |
| 26 Jun 2026, 19:39 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Please update our contact details | intent: change_of_investor_details · ai_risk_level: low · confidence: 0.82 |
| 26 Jun 2026, 19:39 | procedure-matcher | PROCEDURE_MATCHED | Please update our contact details | code: OPS-002 · confidence: 0.9 |
| 26 Jun 2026, 19:39 | checklist-builder | CHECKLIST_GENERATED | Please update our contact details | count: 5 |
| 26 Jun 2026, 19:39 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Please update our contact details | critical: false |
| 26 Jun 2026, 19:39 | Eleanor Voss | REQUEST_APPROVED | Please update our contact details | seeded: true |
| 26 Jun 2026, 16:25 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Latest NAV? | intent: nav_reporting_request · ai_risk_level: low · confidence: 0.941 |
| 26 Jun 2026, 16:25 | procedure-matcher | PROCEDURE_MATCHED | Latest NAV? | code: REP-006 · confidence: 0.95 |
| 26 Jun 2026, 16:25 | checklist-builder | CHECKLIST_GENERATED | Latest NAV? | count: 5 |
| 26 Jun 2026, 16:25 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Latest NAV? | critical: false |
| 26 Jun 2026, 16:25 | Eleanor Voss | REQUEST_APPROVED | Latest NAV? | seeded: true |
| 26 Jun 2026, 13:11 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | KYC documents attached — INV-0052 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.797 |
| 26 Jun 2026, 13:11 | procedure-matcher | PROCEDURE_MATCHED | KYC documents attached — INV-0052 | code: KYC-004 · confidence: 0.93 |
| 26 Jun 2026, 13:11 | checklist-builder | CHECKLIST_GENERATED | KYC documents attached — INV-0052 | count: 5 |
| 26 Jun 2026, 13:11 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | KYC documents attached — INV-0052 | critical: false |
| 26 Jun 2026, 13:11 | Eleanor Voss | REQUEST_APPROVED | KYC documents attached — INV-0052 | seeded: true |
| 26 Jun 2026, 09:58 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | KYC documents attached — INV-0047 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.786 |
| 26 Jun 2026, 09:58 | procedure-matcher | PROCEDURE_MATCHED | KYC documents attached — INV-0047 | code: KYC-004 · confidence: 0.93 |
| 26 Jun 2026, 09:58 | checklist-builder | CHECKLIST_GENERATED | KYC documents attached — INV-0047 | count: 5 |
| 26 Jun 2026, 09:58 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | KYC documents attached — INV-0047 | critical: false |
| 26 Jun 2026, 09:58 | Eleanor Voss | REQUEST_APPROVED | KYC documents attached — INV-0047 | seeded: true |
| 26 Jun 2026, 06:44 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Can't log into the investor portal | intent: misrouted · ai_risk_level: low · confidence: 0.579 |
| 26 Jun 2026, 06:44 | checklist-builder | CHECKLIST_GENERATED | Can't log into the investor portal | count: 3 |
| 26 Jun 2026, 06:44 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Can't log into the investor portal | critical: false |
| 26 Jun 2026, 06:44 | Eleanor Voss | REQUEST_APPROVED | Can't log into the investor portal | seeded: true |
| 26 Jun 2026, 03:30 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | KYC information on file — Wei Hassan (INV-0003) | intent: kyc_information_request · ai_risk_level: low · confidence: 0.814 |
| 26 Jun 2026, 03:30 | procedure-matcher | PROCEDURE_MATCHED | KYC information on file — Wei Hassan (INV-0003) | code: KYC-001 · confidence: 0.95 |
| 26 Jun 2026, 03:30 | checklist-builder | CHECKLIST_GENERATED | KYC information on file — Wei Hassan (INV-0003) | count: 5 |
| 26 Jun 2026, 03:30 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | KYC information on file — Wei Hassan (INV-0003) | critical: false |
| 26 Jun 2026, 03:30 | Eleanor Voss | REQUEST_APPROVED | KYC information on file — Wei Hassan (INV-0003) | seeded: true |
| 26 Jun 2026, 00:16 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Q2 2026 capital account statement — INV-0004 | intent: nav_reporting_request · ai_risk_level: low · confidence: 0.846 |
| 26 Jun 2026, 00:16 | procedure-matcher | PROCEDURE_MATCHED | Q2 2026 capital account statement — INV-0004 | code: REP-006 · confidence: 0.95 |
| 26 Jun 2026, 00:16 | checklist-builder | CHECKLIST_GENERATED | Q2 2026 capital account statement — INV-0004 | count: 5 |
| 26 Jun 2026, 00:16 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Q2 2026 capital account statement — INV-0004 | critical: false |
| 26 Jun 2026, 00:16 | Eleanor Voss | REQUEST_APPROVED | Q2 2026 capital account statement — INV-0004 | seeded: true |
| 25 Jun 2026, 21:03 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Query on capital call — NRA | intent: capital_call_query · ai_risk_level: low · confidence: 0.828 |
| 25 Jun 2026, 21:03 | procedure-matcher | PROCEDURE_MATCHED | Query on capital call — NRA | code: FND-003 · confidence: 0.92 |
| 25 Jun 2026, 21:03 | checklist-builder | CHECKLIST_GENERATED | Query on capital call — NRA | count: 5 |
| 25 Jun 2026, 21:03 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Query on capital call — NRA | critical: false |
| 25 Jun 2026, 21:03 | Eleanor Voss | REQUEST_APPROVED | Query on capital call — NRA | seeded: true |
| 25 Jun 2026, 17:49 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Q1 2026 capital account statement — INV-0057 | intent: nav_reporting_request · ai_risk_level: low · confidence: 0.839 |
| 25 Jun 2026, 17:49 | procedure-matcher | PROCEDURE_MATCHED | Q1 2026 capital account statement — INV-0057 | code: REP-006 · confidence: 0.95 |
| 25 Jun 2026, 17:49 | checklist-builder | CHECKLIST_GENERATED | Q1 2026 capital account statement — INV-0057 | count: 5 |
| 25 Jun 2026, 17:49 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Q1 2026 capital account statement — INV-0057 | critical: false |
| 25 Jun 2026, 17:49 | Eleanor Voss | REQUEST_APPROVED | Q1 2026 capital account statement — INV-0057 | seeded: true |
| 25 Jun 2026, 14:35 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Change of registered address — INV-0053 | intent: change_of_investor_details · ai_risk_level: low · confidence: 0.862 |
| 25 Jun 2026, 14:35 | procedure-matcher | PROCEDURE_MATCHED | Change of registered address — INV-0053 | code: OPS-002 · confidence: 0.9 |
| 25 Jun 2026, 14:35 | checklist-builder | CHECKLIST_GENERATED | Change of registered address — INV-0053 | count: 5 |
| 25 Jun 2026, 14:35 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Change of registered address — INV-0053 | critical: false |
| 25 Jun 2026, 14:35 | Eleanor Voss | REQUEST_APPROVED | Change of registered address — INV-0053 | seeded: true |
| 25 Jun 2026, 11:21 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Updated KYC documents — INV-0045 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.862 |
| 25 Jun 2026, 11:21 | procedure-matcher | PROCEDURE_MATCHED | Updated KYC documents — INV-0045 | code: KYC-004 · confidence: 0.93 |
| 25 Jun 2026, 11:21 | checklist-builder | CHECKLIST_GENERATED | Updated KYC documents — INV-0045 | count: 5 |
| 25 Jun 2026, 11:21 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Updated KYC documents — INV-0045 | critical: false |
| 25 Jun 2026, 11:21 | Eleanor Voss | REQUEST_APPROVED | Updated KYC documents — INV-0045 | seeded: true |
| 25 Jun 2026, 08:07 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Change of registered address — INV-0070 | intent: change_of_investor_details · ai_risk_level: low · confidence: 0.785 |
| 25 Jun 2026, 08:07 | procedure-matcher | PROCEDURE_MATCHED | Change of registered address — INV-0070 | code: OPS-002 · confidence: 0.9 |
| 25 Jun 2026, 08:07 | checklist-builder | CHECKLIST_GENERATED | Change of registered address — INV-0070 | count: 5 |
| 25 Jun 2026, 08:07 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Change of registered address — INV-0070 | critical: false |
| 25 Jun 2026, 08:07 | Eleanor Voss | REQUEST_APPROVED | Change of registered address — INV-0070 | seeded: true |
| 25 Jun 2026, 04:54 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Several items — Fatima Sinclair (INV-0074) | intent: kyc_information_request · ai_risk_level: low · confidence: 0.858 |
| 25 Jun 2026, 04:54 | procedure-matcher | PROCEDURE_MATCHED | Several items — Fatima Sinclair (INV-0074) | code: KYC-001 · confidence: 0.95 |
| 25 Jun 2026, 04:54 | checklist-builder | CHECKLIST_GENERATED | Several items — Fatima Sinclair (INV-0074) | count: 5 |
| 25 Jun 2026, 04:54 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Several items — Fatima Sinclair (INV-0074) | critical: false |
| 25 Jun 2026, 04:54 | Eleanor Voss | REQUEST_APPROVED | Several items — Fatima Sinclair (INV-0074) | seeded: true |
| 25 Jun 2026, 01:40 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Please update our contact details | intent: change_of_investor_details · ai_risk_level: low · confidence: 0.777 |
| 25 Jun 2026, 01:40 | procedure-matcher | PROCEDURE_MATCHED | Please update our contact details | code: OPS-002 · confidence: 0.9 |
| 25 Jun 2026, 01:40 | checklist-builder | CHECKLIST_GENERATED | Please update our contact details | count: 5 |
| 25 Jun 2026, 01:40 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Please update our contact details | critical: false |
| 25 Jun 2026, 01:40 | Eleanor Voss | REQUEST_APPROVED | Please update our contact details | seeded: true |
| 24 Jun 2026, 22:26 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | RE: our previous email (NS-27936) | intent: unclear · ai_risk_level: low · confidence: 0.468 |
| 24 Jun 2026, 22:26 | checklist-builder | CHECKLIST_GENERATED | RE: our previous email (NS-27936) | count: 3 |
| 24 Jun 2026, 22:26 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | RE: our previous email (NS-27936) | critical: false |
| 24 Jun 2026, 22:26 | Eleanor Voss | REQUEST_APPROVED | RE: our previous email (NS-27936) | seeded: true |
| 24 Jun 2026, 19:12 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | URGENT need to get money out asap | intent: redemption_request · ai_risk_level: medium · confidence: 0.72 |
| 24 Jun 2026, 19:12 | checklist-builder | CHECKLIST_GENERATED | URGENT need to get money out asap | count: 3 |
| 24 Jun 2026, 19:12 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | URGENT need to get money out asap | critical: false |
| 24 Jun 2026, 19:12 | Eleanor Voss | REQUEST_APPROVED | URGENT need to get money out asap | seeded: true |
| 24 Jun 2026, 15:59 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | URGENT need to get money out asap | intent: redemption_request · ai_risk_level: medium · confidence: 0.609 |
| 24 Jun 2026, 15:59 | checklist-builder | CHECKLIST_GENERATED | URGENT need to get money out asap | count: 3 |
| 24 Jun 2026, 15:59 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | URGENT need to get money out asap | critical: false |
| 24 Jun 2026, 15:59 | Eleanor Voss | REQUEST_APPROVED | URGENT need to get money out asap | seeded: true |
| 24 Jun 2026, 12:45 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Updated KYC documents — INV-0073 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.828 |
| 24 Jun 2026, 12:45 | procedure-matcher | PROCEDURE_MATCHED | Updated KYC documents — INV-0073 | code: KYC-004 · confidence: 0.93 |
| 24 Jun 2026, 12:45 | checklist-builder | CHECKLIST_GENERATED | Updated KYC documents — INV-0073 | count: 5 |
| 24 Jun 2026, 12:45 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Updated KYC documents — INV-0073 | critical: false |
| 24 Jun 2026, 12:45 | Eleanor Voss | REQUEST_APPROVED | Updated KYC documents — INV-0073 | seeded: true |
| 24 Jun 2026, 09:31 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Change of registered address — INV-0023 | intent: change_of_investor_details · ai_risk_level: low · confidence: 0.855 |
| 24 Jun 2026, 09:31 | procedure-matcher | PROCEDURE_MATCHED | Change of registered address — INV-0023 | code: OPS-002 · confidence: 0.9 |
| 24 Jun 2026, 09:31 | checklist-builder | CHECKLIST_GENERATED | Change of registered address — INV-0023 | count: 5 |
| 24 Jun 2026, 09:31 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Change of registered address — INV-0023 | critical: false |
| 24 Jun 2026, 09:31 | Eleanor Voss | REQUEST_APPROVED | Change of registered address — INV-0023 | seeded: true |
| 23 Jun 2026, 16:47 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Update bank account for redemptions — INV-0049 | intent: payment_instruction_change · ai_risk_level: high · confidence: 0.705 |
| 23 Jun 2026, 16:47 | risk-policy | AI_RISK_OVERRIDDEN_BY_POLICY | Update bank account for redemptions — INV-0049 | previous_risk_level: high · final_risk_level: critical · policy_trigger: bank_detail_change · policy_reason: Bank details change detected |
| 23 Jun 2026, 16:47 | procedure-matcher | PROCEDURE_MATCHED | Update bank account for redemptions — INV-0049 | code: PAY-001 · confidence: 0.97 |
| 23 Jun 2026, 16:47 | checklist-builder | CHECKLIST_GENERATED | Update bank account for redemptions — INV-0049 | count: 6 |
| 23 Jun 2026, 16:47 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Update bank account for redemptions — INV-0049 | critical: true |
| 23 Jun 2026, 16:47 | Eleanor Voss | REQUEST_ESCALATED | Update bank account for redemptions — INV-0049 | seeded: true |
| 22 Jun 2026, 21:29 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | KYC documents attached — INV-0037 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.837 |
| 22 Jun 2026, 21:29 | procedure-matcher | PROCEDURE_MATCHED | KYC documents attached — INV-0037 | code: KYC-004 · confidence: 0.93 |
| 22 Jun 2026, 21:29 | checklist-builder | CHECKLIST_GENERATED | KYC documents attached — INV-0037 | count: 5 |
| 22 Jun 2026, 21:29 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | KYC documents attached — INV-0037 | critical: false |
| 22 Jun 2026, 21:29 | Eleanor Voss | REQUEST_APPROVED | KYC documents attached — INV-0037 | seeded: true |
| 22 Jun 2026, 02:12 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | KYC documents attached — INV-0001 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.902 |
| 22 Jun 2026, 02:12 | procedure-matcher | PROCEDURE_MATCHED | KYC documents attached — INV-0001 | code: KYC-004 · confidence: 0.93 |
| 22 Jun 2026, 02:12 | checklist-builder | CHECKLIST_GENERATED | KYC documents attached — INV-0001 | count: 5 |
| 22 Jun 2026, 02:12 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | KYC documents attached — INV-0001 | critical: false |
| 22 Jun 2026, 02:12 | Eleanor Voss | REQUEST_APPROVED | KYC documents attached — INV-0001 | seeded: true |
| 21 Jun 2026, 06:54 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Change of registered address — INV-0080 | intent: change_of_investor_details · ai_risk_level: low · confidence: 0.827 |
| 21 Jun 2026, 06:54 | procedure-matcher | PROCEDURE_MATCHED | Change of registered address — INV-0080 | code: OPS-002 · confidence: 0.9 |
| 21 Jun 2026, 06:54 | checklist-builder | CHECKLIST_GENERATED | Change of registered address — INV-0080 | count: 5 |
| 21 Jun 2026, 06:54 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Change of registered address — INV-0080 | critical: false |
| 21 Jun 2026, 06:54 | Eleanor Voss | REQUEST_APPROVED | Change of registered address — INV-0080 | seeded: true |
| 20 Jun 2026, 11:36 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Updated KYC documents — INV-0079 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.884 |
| 20 Jun 2026, 11:36 | procedure-matcher | PROCEDURE_MATCHED | Updated KYC documents — INV-0079 | code: KYC-004 · confidence: 0.93 |
| 20 Jun 2026, 11:36 | checklist-builder | CHECKLIST_GENERATED | Updated KYC documents — INV-0079 | count: 5 |
| 20 Jun 2026, 11:36 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Updated KYC documents — INV-0079 | critical: false |
| 20 Jun 2026, 11:36 | Eleanor Voss | REQUEST_APPROVED | Updated KYC documents — INV-0079 | seeded: true |
| 19 Jun 2026, 16:18 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Updated KYC documents — INV-0031 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.727 |
| 19 Jun 2026, 16:18 | procedure-matcher | PROCEDURE_MATCHED | Updated KYC documents — INV-0031 | code: KYC-004 · confidence: 0.93 |
| 19 Jun 2026, 16:18 | checklist-builder | CHECKLIST_GENERATED | Updated KYC documents — INV-0031 | count: 5 |
| 19 Jun 2026, 16:18 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Updated KYC documents — INV-0031 | critical: false |
| 19 Jun 2026, 16:18 | Eleanor Voss | REQUEST_APPROVED | Updated KYC documents — INV-0031 | seeded: true |
| 18 Jun 2026, 21:00 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Query on capital call — AFC | intent: capital_call_query · ai_risk_level: low · confidence: 0.885 |
| 18 Jun 2026, 21:00 | procedure-matcher | PROCEDURE_MATCHED | Query on capital call — AFC | code: FND-003 · confidence: 0.92 |
| 18 Jun 2026, 21:00 | checklist-builder | CHECKLIST_GENERATED | Query on capital call — AFC | count: 5 |
| 18 Jun 2026, 21:00 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Query on capital call — AFC | critical: false |
| 18 Jun 2026, 21:00 | Eleanor Voss | REQUEST_APPROVED | Query on capital call — AFC | seeded: true |
| 18 Jun 2026, 01:42 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | KYC information on file — Sofia Ferreira (INV-0046) | intent: kyc_information_request · ai_risk_level: low · confidence: 0.815 |
| 18 Jun 2026, 01:42 | procedure-matcher | PROCEDURE_MATCHED | KYC information on file — Sofia Ferreira (INV-0046) | code: KYC-001 · confidence: 0.95 |
| 18 Jun 2026, 01:42 | checklist-builder | CHECKLIST_GENERATED | KYC information on file — Sofia Ferreira (INV-0046) | count: 5 |
| 18 Jun 2026, 01:42 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | KYC information on file — Sofia Ferreira (INV-0046) | critical: false |
| 18 Jun 2026, 01:42 | Eleanor Voss | REQUEST_APPROVED | KYC information on file — Sofia Ferreira (INV-0046) | seeded: true |
| 17 Jun 2026, 06:24 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Please update our contact details | intent: change_of_investor_details · ai_risk_level: low · confidence: 0.742 |
| 17 Jun 2026, 06:24 | procedure-matcher | PROCEDURE_MATCHED | Please update our contact details | code: OPS-002 · confidence: 0.9 |
| 17 Jun 2026, 06:24 | checklist-builder | CHECKLIST_GENERATED | Please update our contact details | count: 5 |
| 17 Jun 2026, 06:24 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Please update our contact details | critical: false |
| 17 Jun 2026, 06:24 | Eleanor Voss | REQUEST_APPROVED | Please update our contact details | seeded: true |
| 16 Jun 2026, 11:06 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Change of registered address — INV-0013 | intent: change_of_investor_details · ai_risk_level: low · confidence: 0.845 |
| 16 Jun 2026, 11:06 | procedure-matcher | PROCEDURE_MATCHED | Change of registered address — INV-0013 | code: OPS-002 · confidence: 0.9 |
| 16 Jun 2026, 11:06 | checklist-builder | CHECKLIST_GENERATED | Change of registered address — INV-0013 | count: 5 |
| 16 Jun 2026, 11:06 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Change of registered address — INV-0013 | critical: false |
| 16 Jun 2026, 11:06 | Eleanor Voss | REQUEST_APPROVED | Change of registered address — INV-0013 | seeded: true |
| 15 Jun 2026, 15:48 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | May 2026 capital account statement — INV-0060 | intent: nav_reporting_request · ai_risk_level: low · confidence: 0.893 |
| 15 Jun 2026, 15:48 | procedure-matcher | PROCEDURE_MATCHED | May 2026 capital account statement — INV-0060 | code: REP-006 · confidence: 0.95 |
| 15 Jun 2026, 15:48 | checklist-builder | CHECKLIST_GENERATED | May 2026 capital account statement — INV-0060 | count: 5 |
| 15 Jun 2026, 15:48 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | May 2026 capital account statement — INV-0060 | critical: false |
| 15 Jun 2026, 15:48 | Eleanor Voss | REQUEST_APPROVED | May 2026 capital account statement — INV-0060 | seeded: true |
| 14 Jun 2026, 20:31 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Q1 2026 capital account statement — INV-0001 | intent: nav_reporting_request · ai_risk_level: low · confidence: 0.934 |
| 14 Jun 2026, 20:31 | procedure-matcher | PROCEDURE_MATCHED | Q1 2026 capital account statement — INV-0001 | code: REP-006 · confidence: 0.95 |
| 14 Jun 2026, 20:31 | checklist-builder | CHECKLIST_GENERATED | Q1 2026 capital account statement — INV-0001 | count: 5 |
| 14 Jun 2026, 20:31 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Q1 2026 capital account statement — INV-0001 | critical: false |
| 14 Jun 2026, 20:31 | Eleanor Voss | REQUEST_APPROVED | Q1 2026 capital account statement — INV-0001 | seeded: true |
| 14 Jun 2026, 01:13 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Query on capital call — NSY | intent: capital_call_query · ai_risk_level: low · confidence: 0.82 |
| 14 Jun 2026, 01:13 | procedure-matcher | PROCEDURE_MATCHED | Query on capital call — NSY | code: FND-003 · confidence: 0.92 |
| 14 Jun 2026, 01:13 | checklist-builder | CHECKLIST_GENERATED | Query on capital call — NSY | count: 5 |
| 14 Jun 2026, 01:13 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Query on capital call — NSY | critical: false |
| 14 Jun 2026, 01:13 | Eleanor Voss | REQUEST_APPROVED | Query on capital call — NSY | seeded: true |
| 13 Jun 2026, 05:55 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Can't log into the investor portal | intent: misrouted · ai_risk_level: low · confidence: 0.749 |
| 13 Jun 2026, 05:55 | checklist-builder | CHECKLIST_GENERATED | Can't log into the investor portal | count: 3 |
| 13 Jun 2026, 05:55 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Can't log into the investor portal | critical: false |
| 13 Jun 2026, 05:55 | Eleanor Voss | REQUEST_APPROVED | Can't log into the investor portal | seeded: true |
| 12 Jun 2026, 10:37 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | RE: our previous email (NS-28756) | intent: unclear · ai_risk_level: low · confidence: 0.375 |
| 12 Jun 2026, 10:37 | checklist-builder | CHECKLIST_GENERATED | RE: our previous email (NS-28756) | count: 3 |
| 12 Jun 2026, 10:37 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | RE: our previous email (NS-28756) | critical: false |
| 12 Jun 2026, 10:37 | Eleanor Voss | REQUEST_APPROVED | RE: our previous email (NS-28756) | seeded: true |
| 11 Jun 2026, 15:19 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | KYC documents attached — INV-0072 | intent: kyc_document_update · ai_risk_level: low · confidence: 0.809 |
| 11 Jun 2026, 15:19 | procedure-matcher | PROCEDURE_MATCHED | KYC documents attached — INV-0072 | code: KYC-004 · confidence: 0.93 |
| 11 Jun 2026, 15:19 | checklist-builder | CHECKLIST_GENERATED | KYC documents attached — INV-0072 | count: 5 |
| 11 Jun 2026, 15:19 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | KYC documents attached — INV-0072 | critical: false |
| 11 Jun 2026, 15:19 | Eleanor Voss | REQUEST_APPROVED | KYC documents attached — INV-0072 | seeded: true |
| 10 Jun 2026, 20:01 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | URGENT need to get money out asap | intent: redemption_request · ai_risk_level: medium · confidence: 0.816 |
| 10 Jun 2026, 20:01 | checklist-builder | CHECKLIST_GENERATED | URGENT need to get money out asap | count: 3 |
| 10 Jun 2026, 20:01 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | URGENT need to get money out asap | critical: false |
| 10 Jun 2026, 20:01 | Eleanor Voss | REQUEST_APPROVED | URGENT need to get money out asap | seeded: true |
| 10 Jun 2026, 00:43 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Update bank account for redemptions — INV-0006 | intent: payment_instruction_change · ai_risk_level: high · confidence: 0.757 |
| 10 Jun 2026, 00:43 | risk-policy | AI_RISK_OVERRIDDEN_BY_POLICY | Update bank account for redemptions — INV-0006 | previous_risk_level: high · final_risk_level: critical · policy_trigger: bank_detail_change · policy_reason: Bank details change detected |
| 10 Jun 2026, 00:43 | procedure-matcher | PROCEDURE_MATCHED | Update bank account for redemptions — INV-0006 | code: PAY-001 · confidence: 0.97 |
| 10 Jun 2026, 00:43 | checklist-builder | CHECKLIST_GENERATED | Update bank account for redemptions — INV-0006 | count: 6 |
| 10 Jun 2026, 00:43 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Update bank account for redemptions — INV-0006 | critical: true |
| 10 Jun 2026, 00:43 | Eleanor Voss | REQUEST_ESCALATED | Update bank account for redemptions — INV-0006 | seeded: true |
| 09 Jun 2026, 05:25 | mock:kern-mock-deterministic-1 | AI_ANALYSIS_COMPLETED | Change of registered address — INV-0072 | intent: change_of_investor_details · ai_risk_level: low · confidence: 0.808 |
| 09 Jun 2026, 05:25 | procedure-matcher | PROCEDURE_MATCHED | Change of registered address — INV-0072 | code: OPS-002 · confidence: 0.9 |
| 09 Jun 2026, 05:25 | checklist-builder | CHECKLIST_GENERATED | Change of registered address — INV-0072 | count: 5 |
| 09 Jun 2026, 05:25 | mock:kern-mock-deterministic-1 | DRAFT_GENERATED | Change of registered address — INV-0072 | critical: false |
| 09 Jun 2026, 05:25 | Eleanor Voss | REQUEST_APPROVED | Change of registered address — INV-0072 | seeded: true |
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