Investor Information Request

1. Identify the investor and confirm they are the record holder for the account referenced. 2. Confirm the requester is authorised on the account (named contact or holder of record). 3. Locate the current KYC pack; confirm it is within its periodic review date. 4. Release only information already held and cleared for disclosure — never new analysis. 5. Log the disclosure against the investor file. No external send without reviewer approval.